TTEC GOVERNMENT SOLUTIONS LLC - OC3 CALL ORDER 15

PIID: 70FBTX25F00000027Solicitation ID: 70FBTX25Q00000002

Signed Date: Nov 8, 2024Effective Date: Nov 8, 2024End Date: Closed on Oct 25, 2025

Award $

$40.7M

Vendor

TTEC GOVERNMENT SOLUTIONS LLC

NAICS

541519

Signed Date

Nov 8, 2024

Key Details

Dollars Obligated

$40.7M

Base & All Options

$40.7M

Awarding Agency

Department of Homeland Security

Awarding Sub-Agency

Federal Emergency Management Agency

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Parent IDIQ (PIID)

70FBTX21A00000004

Product Service Code

R702 - SUPPORT- MANAGEMENT: DATA COLLECTION

Extent Competed

FULL AND OPEN COMPETITION

Place of Performance

GREENWOOD VILLAGE, CO

Description

OC3 CALL ORDER 15

Context & Analysis

On Nov 8, 2024, Department of Homeland Security obligated $40,714,635.82 to TTEC GOVERNMENT SOLUTIONS LLC for oc3 call order 15. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition. Performance is located in GREENWOOD VILLAGE, CO. This award is one of several similar procurements from Department of Homeland Security under NAICS 541519 — related awards are listed below.

Market context

Recompete outlook: Ended Oct 25, 2025 (12 months ago). Recompete signal as of Oct 18, 2026: 42/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition: Competed. 93% of 704 awards in this market (Department of Homeland Security awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size: At $40.7M, this award is larger than 19 in 20 of the 2639 priced Department of Homeland Security awards in NAICS 541519 over the last 3 years (median $177K).
Incumbent at this agency: TTEC GOVERNMENT SOLUTIONS LLC has 3 other awards from Department of Homeland Security, totalling $206K, 2024–2025.
Largest vendors in this market: By obligations, Department of Homeland Security awards in NAICS 541519 over the last 3 years.
LEIDOS, INC. — 8 awards, $1.1B
FOUR POINTS TECHNOLOGY, L.L.C. — 49 awards, $657.0M
CACI NSS, LLC — 28 awards, $608.9M
FCN INC — 175 awards, $346.9M
DEV TECHNOLOGY GROUP INC — 11 awards, $280.8M

Computed from USAspending award data on Oct 18, 2026.

Contractor Information

Contractor: TTEC GOVERNMENT SOLUTIONS LLC

UEI: ZSFKFBKXEXX3

Location: AUSTIN, TX

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THE PURPOSE OF THIS BPA CALL IS TO PROCURE SERVICES TO PROVIDE CONTINUOUS SUPPORT FOR DHS HEADQUARTERS OPERATIONS DIVISION (HOD) PROJECTS AND IT SERVICE DELIVERY IN ACCORDANCE WITH ATTACHMENT 2 STATEMENT OF WORK (SOW-67 PAGES) AND ATTACHMENT 3 TERMS

CACI NSS, LLC

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View Full Record on USASpending.gov