TTEC GOVERNMENT SOLUTIONS LLC - SERVICE DESK CUSTOMER SUPPORT TRACKING SYSTEM - UPSTREAM SOFTWARE MAINTENANCE

PIID: 20341423F00005

Signed Date: Dec 23, 2025Effective Date: Dec 26, 2022End Date: Closes in 103 days

Award $

$89K

Vendor

TTEC GOVERNMENT SOLUTIONS LLC

NAICS

541519

Signed Date

Dec 23, 2025

Key Details

Dollars Obligated

$89,152

Base & All Options

Awarding Agency

Department of the Treasury

Awarding Sub-Agency

Bureau of the Fiscal Service

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Product Service Code

7E20 - IT AND TELECOM - END USER: HELP DESK;TIER 1-2,WORKSPACE,PRINT,OUTPUT,PRODUCTIVITY TOOLS (HW/PERP SW)

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

ENGLEWOOD, CO, 801125833, CD-CO-04

Description

SERVICE DESK CUSTOMER SUPPORT TRACKING SYSTEM - UPSTREAM SOFTWARE MAINTENANCE

Context & Analysis

On Dec 23, 2025, Department of the Treasury obligated $89,152 to TTEC GOVERNMENT SOLUTIONS LLC for service desk customer support tracking system - upstream software maintenance. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 1 offer received. Performance is located in ENGLEWOOD, CO. The contract is scheduled through Dec 25, 2026 — approximately 3 months remaining.