This contract expires in 283 days (Aug 6, 2027).

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TTEC GOVERNMENT SOLUTIONS LLC - CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS

PIID: 205AE926F00062Solicitation ID: 205AE926Q00006
Signed Date: Aug 4, 2026Effective Date: Aug 4, 2026End Date: Closes in 283 days
Award $
$18.7M
Vendor
TTEC GOVERNMENT SOLUTIONS LLC
NAICS
541519
Signed Date
Aug 4, 2026

Key Details

Dollars Obligated
$18.7M
Base & All Options
$21.0M
Awarding Sub-Agency
Internal Revenue Service
Contract Vehicle
GSA MAS (legacy IT 70)
Parent IDIQ (PIID)
GS35F151GA
Product Service Code
DE10 - IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
4
Place of Performance
AUSTIN, TX

Description

CONTACT CENTER ENTERPRISE INFRASTRUCTURE SOFTWARE AND SOLUTIONS

Context & Analysis

On Aug 4, 2026, Department of the Treasury obligated $18,736,424.48 to TTEC GOVERNMENT SOLUTIONS LLC for contact center enterprise infrastructure software and solutions. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 4 offers received. Performance is located in AUSTIN, TX. The contract is scheduled through Aug 6, 2027 — approximately 9 months remaining. This award is one of several similar procurements from Department of the Treasury under NAICS 541519 — related awards are listed below.

Market context

Recompete outlook
Ends Aug 6, 2027, in 9 months. Recompete signal as of Oct 20, 2026: 34/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Competed, with 4 offers. 89% of 910 awards in this market (Department of the Treasury awards in NAICS 541519 over the last 3 years) were competed; median 3 offers.
Award size
At $18.7M, this award is larger than 19 in 20 of the 1612 priced Department of the Treasury awards in NAICS 541519 over the last 3 years (median $254K).
Incumbent at this agency
TTEC GOVERNMENT SOLUTIONS LLC has 2 other awards from Department of the Treasury, totalling $342K, 2022–2026.
Largest vendors in this market

By obligations, Department of the Treasury awards in NAICS 541519 over the last 3 years.

Computed from USAspending award data on Oct 20, 2026.

Contractor Information

UEI: ZSFKFBKXEXX3
Location: AUSTIN, TX
View Full Record on USASpending.gov

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