This contract expires in 292 days (Aug 14, 2027).
V3GATE, LLC - EO 14398 CLOUD CONTACT CENTER AS A SERVICE (CCAAS)
Key Details
Description
EO 14398 CLOUD CONTACT CENTER AS A SERVICE (CCAAS)
Context & Analysis
On Aug 7, 2026, Department of Veterans Affairs obligated $41,405,487.06 to V3GATE, LLC for eo 14398 cloud contact center as a service (ccaas). The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition after exclusion of sources with 2 offers received. Performance is located in COLORADO SPRINGS, CO. The contract is scheduled through Aug 14, 2027 — approximately 10 months remaining. This award is one of several similar procurements from Department of Veterans Affairs under NAICS 541519 — related awards are listed below.
Market context
- Recompete outlook
- Ends Aug 14, 2027, in 10 months. Recompete signal as of Oct 18, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 2 offers. 89% of 902 awards in this market (Department of Veterans Affairs awards in NAICS 541519 over the last 3 years) were competed; median 1 offers.
- Award size
- At $41.4M, this award is larger than 19 in 20 of the 2877 priced Department of Veterans Affairs awards in NAICS 541519 over the last 3 years (median $205K).
- Incumbent at this agency
- V3GATE, LLC has 170 other awards from Department of Veterans Affairs, totalling $4.1B, 2020–2026.
- Largest vendors in this market
By obligations, Department of Veterans Affairs awards in NAICS 541519 over the last 3 years.
- THUNDERCAT TECHNOLOGY LLC — 149 awards, $951.6M
- FOUR POINTS TECHNOLOGY, L.L.C. — 331 awards, $834.2M
- MINBURN TECHNOLOGY GROUP, LLC — 274 awards, $437.8M
- ALVAREZ LLC — 265 awards, $309.3M
- CACI NSS, LLC — 2 awards, $245.3M
Computed from USAspending award data on Oct 18, 2026.
Contractor Information
Related Federal Investment
Similar Awards
THE PURPOSE OF THIS ACQUISITION IS TO PROVIDE THE DEPARTMENT OF VETERANS AFFAIRS WITH AN ENTERPRISE AGREEMENT FOR BRAND NAME MICROSOFT SOFTWARE PRODUCTS AND SERVICES. THIS ENTERPRISE AGREEMENT WILL PROVIDE 1) SUPPORT SERVICES 2) OPERATIONAL SUPPORT AND 3) ADDITIONAL LICENSES OF MICROSOFT PRODUCTS, CURRENT AND PLANNED, TO SUPPORT THE VA ENTERPRISE. SUBJECT PROCUREMENT WAS COMPETED AMONG MICROSOFT'S EIGHT AUTHORIZED FEDERAL GOVERNMENT LICENSE SOLUTION PROVIDERS. IGF::OT::IGF
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