This contract expires in 43 days (Oct 25, 2026).

VICTORY GLOBAL SOLUTIONS, INC. - FY26 GENESYS AUTOMATED CALL DISTRIBUTION (ACD) MAINTENANCE

PIID: N0042126F1059

Signed Date: Mar 17, 2026Effective Date: Mar 17, 2026End Date: Closes in 43 days

Award $

$122K

Vendor

VICTORY GLOBAL SOLUTIONS, INC.

NAICS

541519

Signed Date

Mar 17, 2026

Key Details

Dollars Obligated

$122,225

Base & All Options

$122,225

Awarding Agency

Department of Defense

Awarding Sub-Agency

Department of the Navy

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Parent IDIQ (PIID)

NNG15SC95B

Product Service Code

7E20 - IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)

Extent Competed

FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers

Place of Performance

PATUXENT RIVER, MD

Description

FY26 GENESYS AUTOMATED CALL DISTRIBUTION (ACD) MAINTENANCE

Context & Analysis

On Mar 17, 2026, Department of Defense obligated $122,225 to VICTORY GLOBAL SOLUTIONS, INC. for fy26 genesys automated call distribution (acd) maintenance. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition after exclusion of sources with 1 offer received. Performance is located in PATUXENT RIVER, MD. The contract is scheduled through Oct 25, 2026 — approximately 1 months remaining.