Computer Aided Dispatch (CAD) System

Requirement

The U.S. Secret Service Police force has a need for an integrated next-generation Computer Aided Dispatch (CAD) system and real-time situational awareness platform. The system will enable secure, interoperable communications, advanced analytics, asset tracking, and mobile support for field personnel, all of which are essential for effective incident management and response coordination. The CAD system needs to have the following characteristics: assistive AI, and advanced geospatial capabilities in a single, unified solution. The system will need to support both cloud SaaS and on-premises deployments, ensuring flexibility and compliance with US Secret Service Police security and infrastructure needs. Additionally, the system will need to have a proven record of interoperability with key regional partners in the National Capital Region (NCR) like Arlington County PD, Fairfax County PD, and the District of Columbia Office of Unified Communications to ensure seamless collaboration during joint operations and large-scale events, while maintaining each agencies unique policies, workflows, permissions and business rules configured to meet their individual needs.