Enterprise Support Services (ESS)
Forecast details
Requirement
The ESS contract will provide IT support services for enterprise-wide activities of ICE OCIO in support of the ICE Mission. IT OPS contracted O&M services once consolidated under the existing contract will now be focused under this contract for Enterprise-wide services to include providing Vendor Contract Support (VCS), Incident/Problem Coordination (I/PCT), Change Management, ICE Network Operations Center (NOC), Endpoint Device Management (EDM), Enterprise Email and Domain Management (EEDM), Enterprise Services and Tools Operations & Maintenance (ESTOM), and Information Technology Service Management (ITSM (ServiceNOW)). These services will provide ICE with a full range of IT support to include complete deskside and customer support, network support, systems development, service delivery, information assurance, infrastructure support and IT project support at the enterprise level and regionally.
About this market
Department of Homeland Security awards in NAICS 541512 over the last 3 years.
- Typical award size
- The median award was $2.9M; the middle half ran from $623K to $9.0M (670 priced awards).
- Competition
- 89% of 632 awards were competed; median 2 offers.
- Largest vendors
- CACI INTERNATIONAL INC — 7 awards, $1.3B
- GENERAL DYNAMICS CORP — 15 awards, $1.0B
- SCIENCE APPLICATIONS INTERNATIONAL CORPORATION — 9 awards, $991.7M
- MANTECH INTERNATIONAL CORPORATION — 6 awards, $700.7M
- NOVETTA SOLUTIONS, LLC — 38 awards, $620.6M
- Largest recent awards
- $714.2M to CACI, INC. - FEDERAL, signed Sep 28, 2024
- $593.8M to SCIENCE APPLICATIONS INTERNATIONAL CORPORATION, signed Dec 9, 2025
- $459.0M to CACI, INC. - FEDERAL, signed Jan 30, 2026
- $363.0M to ANDURIL INDUSTRIES, INC., signed Dec 18, 2025
- $342.8M to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC., signed Dec 29, 2023
- Recompete pipeline
- 299 contracts of $100K or more in this market end between 90 days and 18 months from now.
Computed from USAspending award data on Oct 25, 2026.