Loan Servicing

UII: 018-000003134Agency: Department of EducationStatus: Active

The largest of 122 Department of Education IT investments by total IT spending (19.4% of the agency's tracked total).

Total IT Spend
$529.4M
Agency
Department of Education
Last Update
Sep 2025
Status
Active
CIO Rating
3 - Medium Risk
FY2025 Funding (PY)
$529.4M
Recompete
Low
Linked Contracts
16

Recompete Signal

Recompete Probability: Low

No near-term contract end with BY funding and no sustained CIO trouble.

CIO Rating Trend

3
Oct '23
3
Jun '24
3
Jul '24
3
Sep '25
4-5 Low Risk3 Medium Risk1-2 High RiskNot Rated

Funding Trend

FY2020
PY
FY2021
PY
FY2022
PY
$417.3M
FY2023
PY
$397.8M
FY2024
PY
$529.4M
FY2025
PY
Internal funding (agency's own budget)Contribution (working-capital / inter-agency)CY = current year · BY = budget year (projected) · PY = prior year

Cost Pool Breakdown

Where the FY2025 spend went, broken down by category.

Outside Services
$26.5M
Hardware
$2.7M
Software
$2.6M
Internal Labor
$1.9M
Telecom
$328K
Facilities & Power
$266K

Largest Linked Contracts

PrimePIIDAmountStartEnd
NELNET SERVICING LLC91003124F0321$398,493,5072024-07-012026-03-09
MAXIMUS EDUCATION LLC91003124F0317$302,876,5242024-07-012026-06-20
MISSOURI HIGHER EDUCATION LOAN AUTHORITY91003124F0320$246,939,5802024-07-012026-06-20
EDFINANCIAL SERVICES LLC91003124F0319$213,037,1292024-07-012026-06-20
CENTRAL RESEARCH INC91003124F0318$59,740,4392024-07-012025-12-24
NELNET SERVICING LLC91003124F0301$40,776,0762024-04-012026-03-31
EDUCATIONAL COMPUTER SYSTEMS, INC.91003123F0306$37,811,1412023-04-012025-07-31
GOLDSCHMITT-CRI-2, LLC91003125F0023$7,602,4272025-03-122026-01-31
EDUCATIONAL COMPUTER SYSTEMS, INC.91003125C0020$3,220,4772025-08-012026-01-31
NELNET SERVICING LLC91003125C0012$2,293,2062025-01-012026-04-30
MAXIMUS EDUCATION LLC91003123D0001—2023-04-25—
—91003123D0002———
EDFINANCIAL SERVICES LLC91003123D0003—2023-04-25—
MISSOURI HIGHER EDUCATION LOAN AUTHORITY91003123D0004—2023-04-25—
NELNET SERVICING LLC91003123D0005—2023-04-25—
—EDFSA13D0003———

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Related insights

Annual Budget
IT investment funding trend by fiscal year
CIO Rating History
CIO performance rating over evaluation periods (3=Green, 2=Yellow, 1=Red)