Department of Veterans Affairs · UII 029-666666404

Customer Relationship Management

CIO Rating
2 - Moderately High Risk
FY2025 Funding (PY)
$425.4M
Recompete
Low
Active Contracts
20

Recompete Signal

Recompete Probability: Low

No near-term contract end with BY funding and no sustained CIO trouble.

CIO Rating Trend

4
Apr '25
4
May '25
4
Jun '25
3
Jul '25
4
Aug '25
3
Sep '25
3
Nov '25
3
Dec '25
2
Jan '26
2
Feb '26
2
Mar '26
2
Apr '26
4-5 Low Risk3 Medium Risk1-2 High RiskNot Rated

Funding Trend

$165.7M
FY2020
PY
$248.5M
FY2021
PY
$194.7M
FY2022
PY
$405.3M
FY2023
PY
$501.9M
FY2024
PY
$425.4M
FY2025
PY
Internal funding (agency's own budget)Contribution (working-capital / inter-agency)CY = current year · BY = budget year (projected) · PY = prior year

Cost Pool Breakdown

Where the FY2025 spend went, broken down by category.

Software
$11.3M
External Labor
$7.1M
Internal Labor
$697K

Active Contracts

PrimePIIDAmountPoP StartPoP End
36C10B22C0009
36C10A21F0320
36C10B23N00060007
36C10B23N00060006
36C10B23N00050004
36C10B23N00040007
36C10B23N00050005
36C10B23F0252
36C10B23F0333
36C10B23F0317
36C10B23N10250024
36C10B24N00060016
36C10A23F0115
36C10B23N00070003
36C10B23N00040009
36C10B24F0188
36C10B24N00040013
36C10B23F0056
36C10B24N10200012
36C10B24N00060015

Get the AI Pursuit Report for "Customer Relationship Management"

Strategic interpretation, personalized fit score (NAICS + certs + past performance), incumbent analysis, and win-themes recommendations. ~6-8 page PDF, generated in 30 seconds.

$49 per report

Or included in Pro ($799/mo, 25 reports/month) and Enterprise (unlimited)