Customer Relationship Management
UII: 029-666666404Agency: Department of Veterans AffairsStatus: Active
The 8th largest of 51 Department of Veterans Affairs IT investments by total IT spending (3.8% of the agency's tracked total).
Total IT Spend
$425.4M
Agency
Department of Veterans Affairs
Last Update
Apr 2026
Status
Active
CIO Rating
2 - Moderately High Risk
FY2025 Funding (PY)
$425.4M
Recompete
High
Linked Contracts
26
Recompete Signal
Recompete Probability: High
Contract ends in 6 months and BY funding is allocated — recompete window opens soon.
CIO Rating Trend
4
Apr '25
4
May '25
4
Jun '25
3
Jul '25
4
Aug '25
3
Sep '25
3
Nov '25
3
Dec '25
2
Jan '26
2
Feb '26
2
Mar '26
2
Apr '26
4-5 Low Risk3 Medium Risk1-2 High RiskNot Rated
Funding Trend
$165.7M
FY2020
PY$248.5M
FY2021
PY$194.7M
FY2022
PY$405.3M
FY2023
PY$501.9M
FY2024
PY$425.4M
FY2025
PYInternal funding (agency's own budget)Contribution (working-capital / inter-agency)CY = current year · BY = budget year (projected) · PY = prior year
Cost Pool Breakdown
Where the FY2025 spend went, broken down by category.
Software
$11.3M
External Labor
$7.1M
Internal Labor
$697K
Largest Linked Contracts
| Prime | PIID | Amount | Start | End |
|---|---|---|---|---|
| DELOITTE CONSULTING LLP | 36C10A23F0115 | $95,869,259 | 2023-09-30 | 2027-09-29 |
| V3GATE, LLC | 36C10B24F0188 | $13,107,928 | 2024-06-24 | 2026-06-23 |
| COFORMA LLC | 36C10B23N00050005 | $9,545,931 | 2023-03-28 | 2025-04-27 |
| COFORMA LLC | 36C10B23N00050004 | $7,448,772 | 2022-12-20 | 2025-01-19 |
| INSIGNIA TECHNOLOGY SERVICES, LLC | 36C10B23N10250024 | $6,243,355 | 2023-08-28 | 2026-08-27 |
| AGILE SIX APPLICATIONS, INC | 36C10B23N00060007 | $6,209,861 | 2022-12-20 | 2025-01-24 |
| AGILE SIX APPLICATIONS, INC | 36C10B23N00060006 | $5,929,626 | 2022-12-20 | 2025-01-02 |
| FOUR POINTS TECHNOLOGY, L.L.C. | 36C10B23F0333 | $5,301,868 | 2023-09-22 | 2026-09-21 |
| ODDBALL, INC. | 36C10B23N00040007 | $5,244,903 | 2023-05-30 | 2025-08-29 |
| AGILE SIX APPLICATIONS, INC | 36C10B24N00060014 | $4,648,276 | 2024-04-01 | 2025-05-31 |
| COFORMA LLC | 36C10B24N00050007 | $4,599,738 | 2024-04-01 | 2025-03-31 |
| ODDBALL, INC. | 36C10B24N00040012 | $4,081,639 | 2024-01-08 | 2025-01-07 |
| V3GATE, LLC | 36C10B23F0252 | $3,998,893 | 2023-08-21 | 2026-01-14 |
| ODDBALL, INC. | 36C10B24N00040013 | $3,354,525 | 2024-02-21 | 2025-04-11 |
| ODDBALL, INC. | 36C10B23N00040009 | $3,248,459 | 2023-08-14 | 2025-08-13 |
| ODDBALL, INC. | 36C10B24C0023 | $3,059,203 | 2024-07-01 | 2025-06-30 |
| MAGNUM OPUS, LLC | 36C10B23N00070003 | $2,816,687 | 2023-07-26 | 2025-07-25 |
| AGILE SIX APPLICATIONS, INC | 36C10B24N00060015 | $1,749,504 | 2024-05-13 | 2025-05-13 |
| AGILE SIX APPLICATIONS, INC | 36C10B24N00060016 | $1,749,504 | 2024-06-18 | 2025-06-17 |
| SPREZZATURA-GOVERNMENTCIO JOINT VENTURE LLC | 36C10B24N10200012 | $1,223,967 | 2024-04-24 | 2027-04-23 |
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Related insights
Annual Budget
IT investment funding trend by fiscal year
CIO Rating History
CIO performance rating over evaluation periods (3=Green, 2=Yellow, 1=Red)