M/CIO - Enterprise Customer Relationship Management Solution (eCRMS)
UII: 184-000000012Agency: U.S. Agency for International DevelopmentStatus: Active
The 19th largest of 40 U.S. Agency for International Development IT investments by total IT spending (1.0% of the agency's tracked total).
Total IT Spend
$4.4M
Agency
U.S. Agency for International Development
Last Update
Aug 2024
Status
Active
CIO Rating
3 - Medium Risk
FY2025 Funding (PY)
$4.4M
Recompete
High
Linked Contracts
3
Recompete Signal
Recompete Probability: High
Contract ends in 16 months and BY funding is allocated — recompete window opens soon.
CIO Rating Trend
2
Dec '22
2
Feb '23
2
Sep '23
3
Aug '24
4-5 Low Risk3 Medium Risk1-2 High RiskNot Rated
Funding Trend
FY2020
PYFY2021
PY$15K
FY2022
PY$3.3M
FY2023
PY$13.8M
FY2024
PY$4.4M
FY2025
PYInternal funding (agency's own budget)Contribution (working-capital / inter-agency)CY = current year · BY = budget year (projected) · PY = prior year
Cost Pool Breakdown
Where the FY2025 spend went, broken down by category.
Outside Services
$503K
Largest Linked Contracts
| Prime | PIID | Amount | Start | End |
|---|---|---|---|---|
| STEAMPUNK, INC. | 72MC1023M00003 | $19,026,321 | 2023-02-16 | 2028-02-15 |
| — | D.C-NJAMA_CRM_10.26.23 | — | — | — |
| — | TMF-USAID-002-00 | — | — | — |
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Related insights
Annual Budget
IT investment funding trend by fiscal year
CIO Rating History
CIO performance rating over evaluation periods (3=Green, 2=Yellow, 1=Red)