FIRM FIXED PRICE

ACCENTURE FEDERAL SERVICES LLC - THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

PIID: 91003119F0003
Signed Date: Nov 26, 2025Effective Date: Feb 20, 2019End Date: Closed on Feb 19, 2026
Award $
$791.6M
Vendor
ACCENTURE FEDERAL SERVICES LLC
NAICS
541512
Signed Date
Nov 26, 2025

Key Details

Dollars Obligated
$791.6M
Base & All Options
Awarding Sub-Agency
Department of Education
Product Service Code
R415 - SUPPORT- PROFESSIONAL: TECHNOLOGY SHARING/UTILIZATION
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
4
Place of Performance
ARLINGTON, VA, 222031807, CD-VA-08

Description

THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

Context & Analysis

On Nov 26, 2025, Department of Education obligated $791,605,936.93 to ACCENTURE FEDERAL SERVICES LLC for this task order is for an enterprise-wide digital and customer care platforms and services solution (enterprise-wide digital and customer care solution, aka ewdccps, aka dcc) that will enable an fsa-b. The award is classified under NAICS 541512 — COMPUTER SYSTEMS DESIGN SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in ARLINGTON, VA. This award is one of several similar procurements from Department of Education under NAICS 541512 — related awards are listed below.

Contractor Information

UEI: C47BNA8GM833
CAGE Code: 1ZD18
Location: ARLINGTON, VA

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