DEFINITIVE CONTRACT

MAXIMUS FEDERAL SERVICES, INC. - THE PURPOSE OF DMCS IS TO MANAGE THE DEFAULT LOAN PORTFOLIO, AND STORE, MANAGE, PROTECT, AND PROVIDE STUDENT LOAN DEBTORS IN DEFAULT AVAILABLE INFORMATION UNDER THE HEA. DMCS ENABLES BORROWERS, WHO SO CHOSE, TO MAKE PAYMENTS ON THEIR ACCOUNTS AND SEN

PIID: 91003125C0011

Effective Date: Feb 1, 2025End Date: Closes in 55 days

Key Details

Dollars Obligated

$267.2M

Awarding Agency

Department of Education

Awarding Sub-Agency

Department of Education

Place of Performance

VA

Description

THE PURPOSE OF DMCS IS TO MANAGE THE DEFAULT LOAN PORTFOLIO, AND STORE, MANAGE, PROTECT, AND PROVIDE STUDENT LOAN DEBTORS IN DEFAULT AVAILABLE INFORMATION UNDER THE HEA. DMCS ENABLES BORROWERS, WHO SO CHOSE, TO MAKE PAYMENTS ON THEIR ACCOUNTS AND SEN

Context & Analysis

Department of Education obligated $267,169,336.77 to MAXIMUS FEDERAL SERVICES, INC. for the purpose of dmcs is to manage the default loan portfolio, and store, manage, protect, and provide student loan debtors in default available information under the hea. dmcs enables borrowers, who so…. Performance is located in VA. The contract is scheduled through Jul 31, 2026 — approximately 2 months remaining. This award is one of several similar procurements from Department of Education — related awards are listed below.

Subcontractors on this Prime(5 disclosed)

First-tier subawards from USASpending’s FSRS reporting. Sub-recipient names are often partially disclosed or redacted; amounts reflect the sub portion only.

Subcontractor	Description	Amount
Not disclosed Jan 28, 2026	PROVIDE PRINT AND MAILING SERVICES IN SUPPORT OF FULFILLMENT WORK, DEBT COLLECTION, CONTACT CENTER OPERATION, QUALITY CONTROL, TRAINING, AND/OR SOFTWARE DEVELOPMENT AND SUPPORT.	$8.9M
Not disclosed Dec 8, 2025	FURNISH QUALIFIED SERVICE CENTER PERSONNEL FOR CUSTOMER SERVICE SUPPORT.	$3.4M
Not disclosed Dec 17, 2025	PROVIDE IT SYSTEMS INCIDENT MANAGEMENT SUPPORT FOR SOFTWARE DEVELOPMENT.	$1.8M
Not disclosed Jan 26, 2026	TO PROVIDE ETL SOFTWARE DEVELOPER LABOR CATEGORIES TO SUPPORT CUSTOMIZED FILE TRANSFERS FOR THE DEBT MANAGEMENT COLLECTION SYSTEM (DMCS).	$578,864
Not disclosed Apr 15, 2026	TO EXAMINE SUITABILITY OF THE DESIGN AND OPERATING EFFECTIVENESS OF THE CONTROLS FOR THE DEBT MANAGEMENT AND COLLECTIONS SYSTEM DURING THE PERIOD JANUARY 1, 2026, TO JUNE 30, 2026.	$238,000

Similar Awards

IGF::CL::IGF - TIVOD SUPPORTS THE ORIGINATION, DISBURSEMENT, AND REPORTING OF TITLE IV FEDERAL STUDENT AID PROGRAMS, INCLUDING - BUT NOT LIMITED TO - DIRECT LOANS, PELL GRANTS, AND THE TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION GRANTS. THE TITLE IV SOLUTION SHALL ALSO PROVIDE ONGOING SUPPORT FOR THE DISCONTINUED TITLE IV FEDERAL STUDENT AID PROGRAMS, INCLUDING - BUT NOT LIMITED TO - ACADEMIC COMPETITIVENESS GRANTS AND NATIONAL SCIENCE AND MATHEMATICS ACCESS TO RETAIN TALENT GRANTS.