This contract expires in 258 days (Feb 19, 2027).
ACCENTURE FEDERAL SERVICES LLC - THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Key Details
Description
THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Context & Analysis
On Mar 2, 2026, Department of Education obligated $840,559,113.93 to ACCENTURE FEDERAL SERVICES LLC for this task order is for an enterprise-wide digital and customer care platforms and services solution (enterprise-wide digital and customer care solution, aka ewdccps, aka dcc) that will enable an fsa-b…. The award is classified under NAICS 541512 — COMPUTER SYSTEMS DESIGN SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in ARLINGTON, VA. The contract is scheduled through Feb 19, 2027 — approximately 9 months remaining. This award is one of several similar procurements from Department of Education under NAICS 541512 — related awards are listed below.
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