This contract expires in 116 days (Feb 19, 2027).
ACCENTURE FEDERAL SERVICES LLC - THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Key Details
Description
THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.
Context & Analysis
On Mar 2, 2026, Department of Education obligated $840,559,113.93 to ACCENTURE FEDERAL SERVICES LLC for this task order is for an enterprise-wide digital and customer care platforms and services solution (enterprise-wide digital and customer care solution, aka ewdccps, aka dcc) that will enable an fsa-b…. The award is classified under NAICS 541512 — COMPUTER SYSTEMS DESIGN SERVICES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in ARLINGTON, VA. The contract is scheduled through Feb 19, 2027 — approximately 4 months remaining. This award is one of several similar procurements from Department of Education under NAICS 541512 — related awards are listed below.
Market context
- Recompete outlook
- Ends Feb 19, 2027, in 4 months. Recompete signal as of Oct 25, 2026: 83/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 4 offers. 94% of 54 awards in this market (Department of Education awards in NAICS 541512 over the last 3 years) were competed; median 2 offers.
- Award size
- At $840.6M, this award is larger than 19 in 20 of the 57 priced Department of Education awards in NAICS 541512 over the last 3 years (median $4.5M).
- Incumbent at this agency
- ACCENTURE FEDERAL SERVICES LLC has 7 other awards from Department of Education, totalling $2.4B, 2024–2026.
- Largest vendors in this market
By obligations, Department of Education awards in NAICS 541512 over the last 3 years.
- NOVETTA SOLUTIONS, LLC — 9 awards, $3.2B
- MAXIMUS INC — 2 awards, $529.5M
- PERATON ENTERPRISE SOLUTIONS LLC — 1 award, $484.3M
- GENERAL DYNAMICS CORP — 2 awards, $210.2M
- VALIANT SOLUTIONS LLC — 10 awards, $81.5M
Computed from USAspending award data on Oct 25, 2026.
Contractor Information
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