This contract expires in 11 days (Nov 7, 2026).
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. - LABOR HOUR CALL ORDER 20 AGAINST OUTSOURCED CONTACT CENTER.
Key Details
Description
LABOR HOUR CALL ORDER 20 AGAINST OUTSOURCED CONTACT CENTER.
Context & Analysis
On Aug 6, 2026, Department of Homeland Security obligated $23,178,960 to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. for labor hour call order 20 against outsourced contact center.. The award is classified under NAICS 541511 — CUSTOM COMPUTER PROGRAMMING SERVICES and issued as a z contract. Competition extent: full and open competition. Performance is located in FALLS CHURCH, VA. The contract is scheduled through Nov 7, 2026 — approximately 1 month remaining. This award is one of several similar procurements from Department of Homeland Security under NAICS 541511 — related awards are listed below.
Market context
- Recompete outlook
- Ends Nov 7, 2026, in 11 days. Recompete signal as of Oct 21, 2026: 53/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed. 75% of 310 awards in this market (Department of Homeland Security awards in NAICS 541511 over the last 3 years) were competed; median 2 offers.
- Award size
- At $23.2M, this award is larger than three in four of the 337 priced Department of Homeland Security awards in NAICS 541511 over the last 3 years (median $2.3M).
- Incumbent at this agency
- GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. has 277 other awards from Department of Homeland Security, totalling $7.4B, 2011–2026.
- Largest vendors in this market
By obligations, Department of Homeland Security awards in NAICS 541511 over the last 3 years.
- GENERAL DYNAMICS CORP — 32 awards, $549.1M
- DEV TECHNOLOGY GROUP INC — 14 awards, $422.6M
- INTERNATIONAL BUSINESS MACHINES CORPORATION — 9 awards, $422.3M
- METROIBR JV LLC — 1 award, $76.7M
- APPDDICTIONSTUDIO LIMITED LIABILITY CO — 7 awards, $65.9M
Computed from USAspending award data on Oct 21, 2026.
Contractor Information
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