This contract expires in 293 days (Mar 31, 2027).
FIRM FIXED PRICESERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE
INNOVATION AT WORK INC - SWOTCHBOARD OPERATOR SERVICES
PIID: 36C24722P0596Solicitation ID: 36C24722Q0209
Signed Date: Jan 15, 2026Effective Date: Apr 1, 2022End Date: Closes in 293 days
Award $
$3.0M
Vendor
INNOVATION AT WORK INC
NAICS
561421
Signed Date
Jan 15, 2026
Key Details
Description
SWOTCHBOARD OPERATOR SERVICES
Context & Analysis
On Jan 15, 2026, Department of Veterans Affairs obligated $2,962,692.4 to INNOVATION AT WORK INC for swotchboard operator services. The award is classified under NAICS 561421 — TELEPHONE ANSWERING SERVICES and issued as a firm fixed price contract. Competition extent: competed under sap with 6 offers received. The procurement used a SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE set-aside. Performance is located in BIRMINGHAM, AL. The contract is scheduled through Mar 31, 2027 — approximately 10 months remaining.
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