This contract expires in 112 days (Sep 30, 2026).

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FIRM FIXED PRICESERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE

INNOVATION AT WORK INC - SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC.

PIID: 36C25622P0016Solicitation ID: 36C25622Q0021
Signed Date: Oct 1, 2025Effective Date: Oct 8, 2021End Date: Closes in 112 days
Award $
$3.8M
Vendor
INNOVATION AT WORK INC
NAICS
561421
Signed Date
Oct 1, 2025

Key Details

Dollars Obligated
$3.8M
Base & All Options
Awarding Sub-Agency
Department of Veterans Affairs
Product Service Code
R426 - SUPPORT- PROFESSIONAL: COMMUNICATIONS
Extent Competed
COMPETED UNDER SAP
Number of Offers
5
Place of Performance
NEW ORLEANS, LA, 701121303, CD-LA-02

Description

SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC.

Context & Analysis

On Oct 1, 2025, Department of Veterans Affairs obligated $3,820,334.4 to INNOVATION AT WORK INC for switchboard operator services for the new orleans, la vamc.. The award is classified under NAICS 561421 — TELEPHONE ANSWERING SERVICES and issued as a firm fixed price contract. Competition extent: competed under sap with 5 offers received. The procurement used a SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE set-aside. Performance is located in NEW ORLEANS, LA. The contract is scheduled through Sep 30, 2026 — approximately 4 months remaining. This award is one of several similar procurements from Department of Veterans Affairs under NAICS 561421 — related awards are listed below.

Contractor Information

UEI: FBFALR6EY3V4
CAGE Code: 7WTA0
Location: MONTGOMERY, AL
View Full Record on USASpending.gov

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