LABOR HOURS

ITC FEDERAL, LLC - SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS) NEXT GENERATION (NEXTGEN) TO INCLUDE PROGRAM MANAGEMENT, CORRESPONDENCE MANAGEMENT, DATA COLLECTION & FILE OPERATIONS SUPPORT FOR THE SERVICE CENTER OPERATIONS (SCOPS) DIRECTORATE

PIID: 70SBUR23F00000004Solicitation ID: 70SBUR22R00000030
Signed Date: Jan 20, 2026Effective Date: Dec 1, 2022End Date: Closed on Nov 30, 2025
Award $
$191.8M
Vendor
ITC FEDERAL, LLC
NAICS
561110
Signed Date
Jan 20, 2026

Key Details

Dollars Obligated
$191.8M
Base & All Options
$-11,547,114.16
Awarding Sub-Agency
U.S. Citizenship and Immigration Services
Product Service Code
R699 - SUPPORT- ADMINISTRATIVE: OTHER
Extent Competed
FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers
3
Place of Performance
WASHINGTON, DC, 205290001, CD-DC-98

Description

SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS) NEXT GENERATION (NEXTGEN) TO INCLUDE PROGRAM MANAGEMENT, CORRESPONDENCE MANAGEMENT, DATA COLLECTION & FILE OPERATIONS SUPPORT FOR THE SERVICE CENTER OPERATIONS (SCOPS) DIRECTORATE

Context & Analysis

On Jan 20, 2026, Department of Homeland Security obligated $191,821,731.2 to ITC FEDERAL, LLC for service center operations support services (scoss) next generation (nextgen) to include program management, correspondence management, data collection & file operations support for the service center …. The award is classified under NAICS 561110 — OFFICE ADMINISTRATIVE SERVICES and issued as a labor hours contract. Competition extent: full and open competition after exclusion of sources with 3 offers received. Performance is located in WASHINGTON, DC. This award is one of several similar procurements from Department of Homeland Security under NAICS 561110 — related awards are listed below.

Market context

Recompete outlook
Ended Nov 30, 2025 (11 months ago). Recompete signal as of Oct 25, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
Competition
Competed, with 3 offers. 42% of 64 awards in this market (Department of Homeland Security awards in NAICS 561110 over the last 3 years) were competed; median 3 offers.
Award size
At $191.8M, this award is larger than 19 in 20 of the 61 priced Department of Homeland Security awards in NAICS 561110 over the last 3 years (median $1.3M).
Incumbent at this agency
ITC FEDERAL, LLC has 22 other awards from Department of Homeland Security, totalling $390.6M, 2020–2026.
Largest vendors in this market

By obligations, Department of Homeland Security awards in NAICS 561110 over the last 3 years.

Computed from USAspending award data on Oct 25, 2026.

Contractor Information

Contractor: ITC FEDERAL, LLC
UEI: JP1AJYKRSMC4
CAGE Code: 4KXG2
Location: FAIRFAX, VA
View Full Record on USASpending.gov

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