SERCO SERVICES INC - NATIONAL BENEFITS CENTER (NBC) RECORDS SUPPORT PROGRAM
Key Details
Description
NATIONAL BENEFITS CENTER (NBC) RECORDS SUPPORT PROGRAM
Context & Analysis
On Jul 23, 2009, Department of Homeland Security obligated $321,279,225.77 to SERCO SERVICES INC for national benefits center (nbc) records support program. The award is classified under NAICS 561110 — OFFICE ADMINISTRATIVE SERVICES. Competition extent: full and open competition with 5 offers received. The procurement used a NO SET ASIDE USED. set-aside. Performance is located in RESTON, VA. This award is one of several similar procurements from Department of Homeland Security under NAICS 561110 — related awards are listed below.
Market context
- Recompete outlook
- Ended Jan 29, 2016 (129 months ago). Recompete signal as of Oct 25, 2026: 50/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 5 offers. 42% of 64 awards in this market (Department of Homeland Security awards in NAICS 561110 over the last 3 years) were competed; median 3 offers.
- Award size
- At $321.3M, this award is larger than 19 in 20 of the 61 priced Department of Homeland Security awards in NAICS 561110 over the last 3 years (median $1.3M).
- Incumbent at this agency
- SERCO SERVICES INC has 11 other awards from Department of Homeland Security, totalling $8.1M.
- Largest vendors in this market
By obligations, Department of Homeland Security awards in NAICS 561110 over the last 3 years.
- ITC FEDERAL, LLC — 2 awards, $201.7M
- KONIAG BRILLIENT, LLC — 1 award, $102.8M
- SCIOLEX CORPORATION — 2 awards, $99.5M
- BOWHEAD MARINE SUPPORT SERVICES LLC — 1 award, $41.1M
- TMC-TELESOLV — 8 awards, $26.2M
Computed from USAspending award data on Oct 25, 2026.
Contractor Information
Related Federal Investment
Similar Awards
SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS) NEXT GENERATION (NEXTGEN) TO INCLUDE PROGRAM MANAGEMENT, CORRESPONDENCE MANAGEMENT, DATA COLLECTION & FILE OPERATIONS SUPPORT FOR THE SERVICE CENTER OPERATIONS (SCOPS) DIRECTORATE
ITC FEDERAL, LLC
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KONIAG BRILLIENT, LLC
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RECORDS OPERATIONS SUPPORT SERVICES (ROSS)
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FIELD OFFICE SUPPORT SERVICES - VARIETY OF RECORDS/FILE MANAGEMENT TASKS
SCIOLEX CORPORATION
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