NAICS 561421 — TELEPHONE ANSWERING SERVICES
Federal contract awards classified under NAICS code 561421 (TELEPHONE ANSWERING SERVICES) cover 108 unique federal contracts (120 total action records) from USASpending.gov. The top contractors, awarding agencies, and geographic concentration below are aggregated from the highest-value awards in this market — the right view for sizing competition and identifying incumbents.
Top Contractors in NAICS 561421
Largest recipients of federal contract dollars in this NAICS code (ranked by total obligated value). These are the incumbent competitors to know if you sell into this market.
| Contractor | Awards | Total Obligated |
|---|---|---|
| NATIONAL TELECOMMUTING INSTITUTE, INC. | 1 | $32.2M |
| MAGELLAN SOLUTIONS USA INC. | 6 | $11.9M |
| CENTRAL ASSOCIATION FOR THE BLIND, INC. | 3 | $11.1M |
| INNOVATION AT WORK INC | 5 | $9.0M |
| LIGHTHOUSE FOR THE BLIND OF HOUSTON | 1 | $4.8M |
| EVERAS COMMUNITY SERVICES, INC. | 1 | $4.3M |
| EMPLOYMENT SOURCE INC | 2 | $3.4M |
| ASSOCIATION FOR VISION REHABILITATION AND EMPLOYMENT, INC | 2 | $3.1M |
| AURORA OF CENTRAL NEW YORK, INC. | 1 | $2.6M |
| GOODWILL INDUSTRIES OF NORTH LOUISIANA, INC. | 2 | $1.3M |
Top Awarding Agencies
Federal agencies that obligate the most spending in NAICS 561421. Click any agency to see its full contract portfolio, top contractors, and sub-agencies.
| Agency | Awards | Total Obligated |
|---|---|---|
| Department of Veterans Affairs | 29 | $44.0M |
| Department of the Treasury | 2 | $34.9M |
| Department of Transportation | 1 | $9.4M |
| Department of State | 29 | $1.3M |
| Department of Defense | 3 | $455,396.46 |
| Department of Health and Human Services | 6 | $311,693.64 |
| Department of Agriculture | 7 | $145,230.11 |
| Department of Justice | 22 | $130,263.98 |
| Department of the Interior | 6 | $92,474.35 |
| Department of Commerce | 2 | $89,640 |
Geographic Concentration
States where NAICS 561421 contract work is performed, ranked by total obligated value. Useful for sizing the local market and identifying state-level competitors.
| State | Awards | Total Obligated |
|---|---|---|
| MA | 3 | $32.5M |
| NY | 7 | $11.8M |
| CA | 2 | $9.9M |
| DC | 2 | $9.4M |
| LA | 3 | $5.2M |
| NJ | 2 | $4.3M |
| AL | 1 | $3.0M |
| FL | 4 | $2.7M |
| NC | 2 | $2.7M |
| KY | 3 | $2.5M |
Most Recent Awards
JORDAN MOBILE TELEPHONE SERVICES
POST AMMAN - MOBILE TELEPHONE SERVICES / MARCH 2026
MAP COMMUNICATIONS HOLDINGS, INC.
AFTER HOURS TELEPHONE ANSWERING SERVICE
CITY OF PRINEVILLE
AFTER HOURS SUPPORT FOR COIDC
METROPOLITAN COMMUNICATION SERVICES, INC.
CALL SERVICE FOR GULF OF MEXICO INDIVIDUAL FISHING QUOTE (IFQ) PROGRAMS AND REEF FISH LANDING NOTIFICATIONS BASE AND 4 OPTION PERIODS
METROPOLITAN COMMUNICATION SERVICES, INC.
CALL SERVICE FOR GULF OF MEXICO INDIVIDUAL FISHING QUOTE (IFQ) PROGRAMS AND REEF FISH LANDING NOTIFICATIONS BASE AND 4 OPTION PERIODS
All Unique Contracts in NAICS 561421
Showing 108 unique contracts (one entry per PIID, deduped from modifications) sorted by total dollars obligated.
AT&T ENTERPRISES, LLC
AT&T LANDLINE FY26 AVAILABILITY OF FUNDS 52.232-18
MISCELLANEOUS FOREIGN AWARDEES
LUSAKA-CONTRACT FOR MOBILE PHONE SERVICES FOR BASE+4 OPTIONS
KITTCOM
KITTCOM RADIO DISPATCH SEVICES
MISCELLANEOUS FOREIGN AWARDEES
BSB|IRM|U.S. MISSION BRAZIL CELLPHONE SERVICES
JORDAN MOBILE TELEPHONE SERVICES
AMMAN MOBILE TELEPHONE SERVICES - APPROVED BY OPE /NOVEMBER 19 2025
MEETINGONE.COM, CORP
MX-IMO-MEETINGONE TELECONFERENCING SERVICES FOR EMBASSY SECTIONS
MISCELLANEOUS FOREIGN AWARDEES
RADIO TOWER LEASE AWARD 2026-2030
MISCELLANEOUS FOREIGN AWARDEES
19CE2022D0001 US EMBASSY COLOMBO CELL PHONE SERVICES CONTRACT