LABOR HOURSNO SET ASIDE USED.

NATIONAL TELECOMMUTING INSTITUTE, INC. - INTERNAL REVENUE SERVICE (IRS) SUPPORT WITH RESPONDING TO TAXPAYER FORMS REQUESTS COMING IN ON THE IRS TOLL-FREE TELEPHONE FORMS LINE.

PIID: 2032H521C00009

Signed Date: Jan 27, 2026Effective Date: Jan 1, 2021End Date: Closed on Jan 31, 2026

Award $

$32.2M

Vendor

NATIONAL TELECOMMUTING INSTITUTE, INC.

NAICS

561421

Signed Date

Jan 27, 2026

Key Details

Dollars Obligated

$32.2M

Base & All Options

Awarding Agency

Department of the Treasury

Awarding Sub-Agency

Internal Revenue Service

NAICS Code

561421 - TELEPHONE ANSWERING SERVICES

Product Service Code

R799 - SUPPORT- MANAGEMENT: OTHER

Extent Competed

NOT AVAILABLE FOR COMPETITION

Number of Offers

Place of Performance

BOSTON, MA, 021141812, CD-MA-08

Description

INTERNAL REVENUE SERVICE (IRS) SUPPORT WITH RESPONDING TO TAXPAYER FORMS REQUESTS COMING IN ON THE IRS TOLL-FREE TELEPHONE FORMS LINE.

Context & Analysis

On Jan 27, 2026, Department of the Treasury obligated $32,214,825.88 to NATIONAL TELECOMMUTING INSTITUTE, INC. for internal revenue service (irs) support with responding to taxpayer forms requests coming in on the irs toll-free telephone forms line.. The award is classified under NAICS 561421 — TELEPHONE ANSWERING SERVICES and issued as a labor hours contract. Competition extent: not available for competition with 1 offer received. The procurement used a NO SET ASIDE USED. set-aside. Performance is located in BOSTON, MA. This award is one of several similar procurements from Department of the Treasury under NAICS 561421 — related awards are listed below.