PERATON SERVICES & SOLUTIONS INC. - IT SUPPORT SERVICES
Key Details
Description
IT SUPPORT SERVICES
Context & Analysis
Department of Homeland Security obligated $25,540,954.82 to PERATON SERVICES & SOLUTIONS INC. for it support services. The award is classified under NAICS 541511. Performance is located in VA. This award is one of several similar procurements from Department of Homeland Security under NAICS 541511 — related awards are listed below.
Contractor Information
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THE CONTRACTOR WILL PROVIDE A CONTACT CENTER UNDER THE GSA AUTOMATED CONTACT CENTER SOLUTIONS CONTRACTS FOR FUNERAL SERVICES ASSISTANCE TO SURVIVING FAMILY MEMBERS OF THE COVID-19 DISASTERS.
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CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
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CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
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