FIRM FIXED PRICE

PIONEER CUSTOMER EXPERIENCE, LLC - WEB-BASED SURVEY SUPPORT

PIID: 1605C521F00042Solicitation ID: 1605C5–21–Q-00072

Signed Date: Dec 2, 2025Effective Date: Sep 27, 2021End Date: Closed on Sep 26, 2024

Award $

$378K

Vendor

PIONEER CUSTOMER EXPERIENCE, LLC

NAICS

522310

Signed Date

Dec 2, 2025

Key Details

Dollars Obligated

$377,840.6

Base & All Options

$-5,386.28

Awarding Agency

Department of Labor

Awarding Sub-Agency

Office of the Assistant Secretary for Administration and Management

NAICS Code

522310 - MORTGAGE AND NONMORTGAGE LOAN BROKERS

Product Service Code

R702 - SUPPORT- MANAGEMENT: DATA COLLECTION

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

WASHINGTON, DC, 202100001, CD-DC-98

Description

WEB-BASED SURVEY SUPPORT

Context & Analysis

On Dec 2, 2025, Department of Labor obligated $377,840.6 to PIONEER CUSTOMER EXPERIENCE, LLC for web-based survey support. The award is classified under NAICS 522310 — MORTGAGE AND NONMORTGAGE LOAN BROKERS and issued as a firm fixed price contract. Competition extent: full and open competition with 6 offers received. Performance is located in WASHINGTON, DC. This award is one of several similar procurements from Department of Labor under NAICS 522310 — related awards are listed below.

Contractor Information

Contractor: PIONEER CUSTOMER EXPERIENCE, LLC

UEI: M3NRN5ZZV6L3

CAGE Code: 89D82

Location: HORSEHEADS, NY

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