This contract expires in 195 days (Mar 26, 2027).

RIGHTSTAR INC - NLYTE SOFTWARE - MAINTENANCE RENEWAL AND NEW LICENSES. SSA REQUIRES ENHANCED SLAS THAT ARE CLEARLY DOCUMENTED, ALONG WITH ESCALATION PATHS TO SUPPORT MORE TIMELY RESOLUTIONS. SINCE DCIM HELPS THE AGENCY AUTOMATE FEDERAL MANDATED M-19-19 METRICS, IT

PIID: 28321321FDX030324Solicitation ID: 28321321Q00000415

Signed Date: Sep 29, 2021Effective Date: Sep 29, 2021End Date: Closes in 195 days

Award $

$1.2M

Vendor

RIGHTSTAR INC

NAICS

541519

Signed Date

Sep 29, 2021

Key Details

Dollars Obligated

$1.2M

Base & All Options

$1.4M

Awarding Agency

Social Security Administration

Awarding Sub-Agency

Social Security Administration

NAICS Code

541519 - OTHER COMPUTER RELATED SERVICES

Contract Vehicle

GSA MAS (legacy IT 70)

Parent IDIQ (PIID)

GS35F0592R

Product Service Code

7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

RESTON, VA

Description

NLYTE SOFTWARE - MAINTENANCE RENEWAL AND NEW LICENSES. SSA REQUIRES ENHANCED SLAS THAT ARE CLEARLY DOCUMENTED, ALONG WITH ESCALATION PATHS TO SUPPORT MORE TIMELY RESOLUTIONS. SINCE DCIM HELPS THE AGENCY AUTOMATE FEDERAL MANDATED M-19-19 METRICS, IT

Context & Analysis

On Sep 29, 2021, Social Security Administration obligated $1,218,486.9 to RIGHTSTAR INC for nlyte software - maintenance renewal and new licenses. ssa requires enhanced slas that are clearly documented, along with escalation paths to support more timely resolutions. since dcim helps the agen…. The award is classified under NAICS 541519 — OTHER COMPUTER RELATED SERVICES. Competition extent: full and open competition with 3 offers received. Performance is located in RESTON, VA. The contract is scheduled through Mar 26, 2027 — approximately 7 months remaining. This award is one of several similar procurements from Social Security Administration under NAICS 541519 — related awards are listed below.

Contractor Information

Contractor: RIGHTSTAR INC

UEI: DFVJNBYNM8U1

Location: RESTON, VA

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View Full Record on USASpending.gov