EDFINANCIAL SERVICES LLC - STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

PIID: 91003125F0302

Signed Date: Dec 31, 2025Effective Date: Nov 1, 2024End Date: Closes in 143 days

Award $

$52.8M

Vendor

EDFINANCIAL SERVICES LLC

NAICS

522320

Signed Date

Dec 31, 2025

Key Details

Dollars Obligated

$52.8M

Base & All Options

Awarding Agency

Department of Education

Awarding Sub-Agency

Department of Education

NAICS Code

522320 - FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES

Product Service Code

R699 - SUPPORT- ADMINISTRATIVE: OTHER

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

KNOXVILLE, TN, 379222400, CD-TN-02

Description

STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

Context & Analysis

On Dec 31, 2025, Department of Education obligated $52,810,865.3 to EDFINANCIAL SERVICES LLC for steady-state task order 2 awarded against the edfinancial next gen (ng) business process operations (bpo) idiq contract for non-servicing and specialty programs (sps) contact center support and back-o…. The award is classified under NAICS 522320 — FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in KNOXVILLE, TN. The contract is scheduled through Oct 31, 2026 — approximately 5 months remaining. This award is one of several similar procurements from Department of Education under NAICS 522320 — related awards are listed below.

Contractor Information

Contractor: EDFINANCIAL SERVICES LLC

UEI: TB69PMAFZSK8

CAGE Code: 59S93

Location: KNOXVILLE, TN

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