This contract expires in 5 days (Oct 31, 2026).
MISSOURI HIGHER EDUCATION LOAN AUTHORITY - STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Key Details
Description
STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Context & Analysis
On Dec 16, 2025, Department of Education obligated $28,099,025.56 to MISSOURI HIGHER EDUCATION LOAN AUTHORITY for steady-state task order 2 awarded against mohela's next gen (ng) business process operations (bpo) idiq contract for non-servicing and specialty programs (sps) contact center support and back-office p…. The award is classified under NAICS 522320 — FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in CHESTERFIELD, MO. The contract is scheduled through Oct 31, 2026 — approximately 1 month remaining. This award is one of several similar procurements from Department of Education under NAICS 522320 — related awards are listed below.
Market context
- Recompete outlook
- Ends Oct 31, 2026, in 5 days. Recompete signal as of Oct 19, 2026: 53/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 4 offers. 91% of 11 awards in this market (Department of Education awards in NAICS 522320 over the last 3 years) were competed; median 4 offers.
- Incumbent at this agency
- MISSOURI HIGHER EDUCATION LOAN AUTHORITY has 6 other awards from Department of Education, totalling $454.3M, 2025–2026.
- Largest vendors in this market
By obligations, Department of Education awards in NAICS 522320 over the last 3 years.
- EDFINANCIAL SERVICES LLC — 3 awards, $158.4M
- F.H. CANN & ASSOCIATES, INC. — 1 award, $69.7M
- TRINTECH INC — 1 award, $1.2M
Computed from USAspending award data on Oct 19, 2026.
Contractor Information
Similar Awards
STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
F.H. CANN & ASSOCIATES, INC.
$69.7M
STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
EDFINANCIAL SERVICES LLC
$52.8M
THIS CONTRACT PROVIDES SOFTWARE MAINTENANCE FOR THE FRONTIER APPLICATION INCLUDING PRODUCT SUPPORT AS WELL AS ACCESS TO PRODUCT ENHANCEMENTS, UPGRADES, SECURITY PATCHES AND FIXES.
TRINTECH INC
$1.2M
THE SERVICES CONTEMPLATED UNDER THIS NEXGEN BPO INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) CONTRACT INCLUDES CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
F.H. CANN & ASSOCIATES, INC.
THE SERVICES CONTEMPLATED UNDER THIS NEXGEN BPO INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) CONTRACT INCLUDES CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
MAXIMUS FEDERAL SERVICES, INC.
Stay Updated
Get notified about new opportunities matching your interests.