F.H. CANN & ASSOCIATES, INC. - STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

PIID: 91003125F0304

Signed Date: Jan 22, 2026Effective Date: Nov 1, 2024End Date: Closes in 142 days

Award $

$69.7M

Vendor

F.H. CANN & ASSOCIATES, INC.

NAICS

522320

Signed Date

Jan 22, 2026

Key Details

Dollars Obligated

$69.7M

Base & All Options

$1.3M

Awarding Agency

Department of Education

Awarding Sub-Agency

Department of Education

NAICS Code

522320 - FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES

Product Service Code

R699 - SUPPORT- ADMINISTRATIVE: OTHER

Extent Competed

FULL AND OPEN COMPETITION

Number of Offers

Place of Performance

NORTH ANDOVER, MA, 018453612, CD-MA-06

Description

STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

Context & Analysis

On Jan 22, 2026, Department of Education obligated $69,656,960.9 to F.H. CANN & ASSOCIATES, INC. for steady-state task order 2 awarded against f.h. cann's next gen (ng) business process operations (bpo) idiq contract for non-servicing and specialty programs (sps) contact center support and back-offic…. The award is classified under NAICS 522320 — FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in NORTH ANDOVER, MA. The contract is scheduled through Oct 31, 2026 — approximately 5 months remaining. This award is one of several similar procurements from Department of Education under NAICS 522320 — related awards are listed below.

Contractor Information

Contractor: F.H. CANN & ASSOCIATES, INC.

UEI: JLCRDYL2L161

CAGE Code: 4U8A5

Location: NORTH ANDOVER, MA

Similar Awards

STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

EDFINANCIAL SERVICES LLC

$52.8M

EDFINANCIAL SERVICES LLC

$52.8M

EDFINANCIAL SERVICES LLC

$52.8M

STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

MISSOURI HIGHER EDUCATION LOAN AUTHORITY

$28.1M

MISSOURI HIGHER EDUCATION LOAN AUTHORITY

$28.1M

View Full Record on USASpending.gov