This contract expires in 8 days (Oct 31, 2026).
EDFINANCIAL SERVICES LLC - STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Key Details
Description
STEADY-STATE TASK ORDER 2 AWARDED AGAINST THE EDFINANCIAL NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Context & Analysis
On Dec 16, 2025, Department of Education obligated $52,810,865.3 to EDFINANCIAL SERVICES LLC for steady-state task order 2 awarded against the edfinancial next gen (ng) business process operations (bpo) idiq contract for non-servicing and specialty programs (sps) contact center support and back-o…. The award is classified under NAICS 522320 — FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in KNOXVILLE, TN. The contract is scheduled through Oct 31, 2026 — approximately 1 month remaining. This award is one of several similar procurements from Department of Education under NAICS 522320 — related awards are listed below.
Market context
- Recompete outlook
- Ends Oct 31, 2026, in 8 days. Recompete signal as of Oct 17, 2026: 54/100, combining time to the end date, the incumbent's history with this agency, whether the award was competed, and its size.
- Competition
- Competed, with 4 offers. 91% of 11 awards in this market (Department of Education awards in NAICS 522320 over the last 3 years) were competed; median 4 offers.
- Incumbent at this agency
- EDFINANCIAL SERVICES LLC has 6 other awards from Department of Education, totalling $664.7M, 2025–2026.
- Largest vendors in this market
By obligations, Department of Education awards in NAICS 522320 over the last 3 years.
- F.H. CANN & ASSOCIATES, INC. — 1 award, $69.7M
- MISSOURI HIGHER EDUCATION LOAN AUTHORITY — 2 awards, $56.2M
- TRINTECH INC — 1 award, $1.2M
Computed from USAspending award data on Oct 17, 2026.
Contractor Information
Similar Awards
STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
F.H. CANN & ASSOCIATES, INC.
$69.7M
STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
MISSOURI HIGHER EDUCATION LOAN AUTHORITY
$28.1M
THIS CONTRACT PROVIDES SOFTWARE MAINTENANCE FOR THE FRONTIER APPLICATION INCLUDING PRODUCT SUPPORT AS WELL AS ACCESS TO PRODUCT ENHANCEMENTS, UPGRADES, SECURITY PATCHES AND FIXES.
TRINTECH INC
$1.2M
THE SERVICES CONTEMPLATED UNDER THIS NEXGEN BPO INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) CONTRACT INCLUDES CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
F.H. CANN & ASSOCIATES, INC.
THE SERVICES CONTEMPLATED UNDER THIS NEXGEN BPO INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) CONTRACT INCLUDES CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
MAXIMUS FEDERAL SERVICES, INC.
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