DELIVERY ORDER

GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. - CALL CENTER TIER 1 SUPPORT SERVICES

PIID: 70SBUR21F00000055
Effective Date: Feb 11, 2021End Date: Closed on Aug 12, 2021

Key Details

Dollars Obligated
$12.0M
Awarding Sub-Agency
U.S. Citizenship and Immigration Services
NAICS Code
541511
Contract Vehicle
GSA MAS (legacy IT 70)
Parent IDIQ (PIID)
GS35F393CA
Place of Performance
VA

Description

CALL CENTER TIER 1 SUPPORT SERVICES

Context & Analysis

Department of Homeland Security obligated $11,953,895 to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. for call center tier 1 support services. The award is classified under NAICS 541511 and issued as a delivery order contract. Performance is located in VA. This award is one of several similar procurements from Department of Homeland Security under NAICS 541511 — related awards are listed below.

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