NAICS 561421 — TELEPHONE ANSWERING SERVICES
Federal contract awards classified under NAICS code 561421 (TELEPHONE ANSWERING SERVICES) cover 108 unique federal contracts (120 total action records) from USASpending.gov. The top contractors, awarding agencies, and geographic concentration below are aggregated from the highest-value awards in this market — the right view for sizing competition and identifying incumbents.
Top Contractors in NAICS 561421
Largest recipients of federal contract dollars in this NAICS code (ranked by total obligated value). These are the incumbent competitors to know if you sell into this market.
| Contractor | Awards | Total Obligated |
|---|---|---|
| NATIONAL TELECOMMUTING INSTITUTE, INC. | 1 | $32.2M |
| MAGELLAN SOLUTIONS USA INC. | 6 | $11.9M |
| CENTRAL ASSOCIATION FOR THE BLIND, INC. | 3 | $11.1M |
| INNOVATION AT WORK INC | 5 | $9.0M |
| LIGHTHOUSE FOR THE BLIND OF HOUSTON | 1 | $4.8M |
| EVERAS COMMUNITY SERVICES, INC. | 1 | $4.3M |
| EMPLOYMENT SOURCE INC | 2 | $3.4M |
| ASSOCIATION FOR VISION REHABILITATION AND EMPLOYMENT, INC | 2 | $3.1M |
| AURORA OF CENTRAL NEW YORK, INC. | 1 | $2.6M |
| GOODWILL INDUSTRIES OF NORTH LOUISIANA, INC. | 2 | $1.3M |
Top Awarding Agencies
Federal agencies that obligate the most spending in NAICS 561421. Click any agency to see its full contract portfolio, top contractors, and sub-agencies.
| Agency | Awards | Total Obligated |
|---|---|---|
| Department of Veterans Affairs | 29 | $44.0M |
| Department of the Treasury | 2 | $34.9M |
| Department of Transportation | 1 | $9.4M |
| Department of State | 29 | $1.3M |
| Department of Defense | 3 | $455,396.46 |
| Department of Health and Human Services | 6 | $311,693.64 |
| Department of Agriculture | 7 | $145,230.11 |
| Department of Justice | 22 | $130,263.98 |
| Department of the Interior | 6 | $92,474.35 |
| Department of Commerce | 2 | $89,640 |
Geographic Concentration
States where NAICS 561421 contract work is performed, ranked by total obligated value. Useful for sizing the local market and identifying state-level competitors.
| State | Awards | Total Obligated |
|---|---|---|
| MA | 3 | $32.5M |
| NY | 7 | $11.8M |
| CA | 2 | $9.9M |
| DC | 2 | $9.4M |
| LA | 3 | $5.2M |
| NJ | 2 | $4.3M |
| AL | 1 | $3.0M |
| FL | 4 | $2.7M |
| NC | 2 | $2.7M |
| KY | 3 | $2.5M |
Most Recent Awards
JORDAN MOBILE TELEPHONE SERVICES
POST AMMAN - MOBILE TELEPHONE SERVICES / MARCH 2026
MAP COMMUNICATIONS HOLDINGS, INC.
AFTER HOURS TELEPHONE ANSWERING SERVICE
CITY OF PRINEVILLE
AFTER HOURS SUPPORT FOR COIDC
METROPOLITAN COMMUNICATION SERVICES, INC.
CALL SERVICE FOR GULF OF MEXICO INDIVIDUAL FISHING QUOTE (IFQ) PROGRAMS AND REEF FISH LANDING NOTIFICATIONS BASE AND 4 OPTION PERIODS
METROPOLITAN COMMUNICATION SERVICES, INC.
CALL SERVICE FOR GULF OF MEXICO INDIVIDUAL FISHING QUOTE (IFQ) PROGRAMS AND REEF FISH LANDING NOTIFICATIONS BASE AND 4 OPTION PERIODS
All Unique Contracts in NAICS 561421
Showing 108 unique contracts (one entry per PIID, deduped from modifications) sorted by total dollars obligated.
VALLEY ADMINISTRATIVE SERVICES LLC
ENTERPRISE FIELD TRAVELER TRACKING SERVICE FOR ENTERPRISE PROGRAM OFFICE PERSONNEL. SERVICE INCLUDES A 24/7 CHECK-IN, CHECK OUT (CIAO) SYSTEM THAT TRACKS THE LOCATION AND COMMUNICATES WITH TRAVELING ENTERPRISE PROGRAM PERSONNEL AND HOME OFFICE.
COUNTY OF CLACKAMAS
CCOM - CLACKAMAS COUNTY DISPATCH CONTRACT FOR FS LE&I
MISCELLANEOUS FOREIGN AWARDEES
RADIO TOWER LEASE- JAN-DEZ 2026 -BASE YEAR
CERIDA INVESTMENT CORP
D46 FY23-27 ANSWERING SERVICE
MISCELLANEOUS FOREIGN AWARDEES
SERVICED AGENCIES LINES - AUG/25 TO DEC/25.
VALLEY ADMINISTRATIVE SERVICES LLC
VIRTUAL ASSISTANT
MISCELLANEOUS FOREIGN AWARDEES
IPHONE CHARGES
COMUNICACION CELULAR S A COMCEL S A
DEA CTG_CELL PHONE SERVICE_APR13,2025-APR12,2026
JORDAN MOBILE TELEPHONE SERVICES
POST AMMAN - MOBILE TELEPHONE SERVICES / MARCH 2026
VIRGINIA UTILITY PROTECTION SERVICE, INC
MISS UTILITY
CITY OF FLAGSTAFF
DISPATCH SERVICES CITY OF FLAGSTAFF POLICE DEPARTMENT - COCONINO FOREST USDA -BACKGROUND/OVERVIEW THE CITY OF FLAGSTAFF POLICE DEPARTMENT PROVIDES COMMUNICATION SUPPORT AND SERVICES IN THE FLAGSTAFF, ARIZONA AND NEARBY SURROUNDING AREAS. SUPPORT AN
COUNTY OF TOOELE
TOOELE COUNTY LAW ENFORCEMENT DISPATCH SERVICES
VALLEY ADMINISTRATIVE SERVICES LLC
AFTER HOURS CALL CENTER
MISCELLANEOUS FOREIGN AWARDEES
CELL PHONE SERVICES
MISCELLANEOUS FOREIGN AWARDEES
DTO-BSB CELLPHONE NON-SERVICED AG LINES - JAN TO JUN 2025
MISCELLANEOUS FOREIGN AWARDEES
DTO/AMMAN/ORANGE/RESIDENTIAL /OFFICIAL LAND LINES
ENLIVENHEALTH, INC.
PHARMACY LINE SUPPORT
MISCELLANEOUS FOREIGN AWARDEES
DTO-BSB CELLPHONE CONTRACT SERVICED AGENCIES-JAN TO JUN 2025
CITY OF PRINEVILLE
AFTER HOURS SUPPORT FOR COIDC
COUNTY OF LEWIS
FY22 LEWIS COUNTY, WASHINGTON DISPATCH SERVICES
CABLE & WIRELESS PANAMA S.A.
CSI CELL PHONE SERVICE RENEWAL
CITY OF OCEAN SPRINGS
DISPATCH SERVICE 24/7/365 MS DISTRICT - GULF ISLANDS NATIONAL SEASHORE
HIGHLAND TELEPHONE COOPERATIVE, INC.
P1- FY26 TELEPHONE SERVICES 1ST QTR OCTOBER-DECEMBER 2025 AND JANUARY 2026
FONEMED LLC
THE CONTRACTOR SHALL PROVIDE AFTER-HOURS TELEPHONE TRIAGE AND ASSESSMENT SERVICES FOR THE MASHPEE WAMPANOAG HEALTH SERVICE UNIT'S OUTPATIENT CLINIC
PROFESSIONAL ANSWERING SERVICE INC
FY23-27 D45 ANSWERING SERVICES - 3 DISTRICT OFFICE