This contract expires in 142 days (Oct 31, 2026).

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FIRM FIXED PRICE

MISSOURI HIGHER EDUCATION LOAN AUTHORITY - STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

PIID: 91003125F0301
Signed Date: Dec 31, 2025Effective Date: Nov 1, 2024End Date: Closes in 142 days
Award $
$28.1M
Vendor
MISSOURI HIGHER EDUCATION LOAN AUTHORITY
NAICS
522320
Signed Date
Dec 31, 2025

Key Details

Dollars Obligated
$28.1M
Base & All Options
Awarding Sub-Agency
Department of Education
Product Service Code
R699 - SUPPORT- ADMINISTRATIVE: OTHER
Extent Competed
FULL AND OPEN COMPETITION
Number of Offers
4
Place of Performance
CHESTERFIELD, MO, 630053650, CD-MO-02

Description

STEADY-STATE TASK ORDER 2 AWARDED AGAINST MOHELA'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.

Context & Analysis

On Dec 31, 2025, Department of Education obligated $28,099,025.56 to MISSOURI HIGHER EDUCATION LOAN AUTHORITY for steady-state task order 2 awarded against mohela's next gen (ng) business process operations (bpo) idiq contract for non-servicing and specialty programs (sps) contact center support and back-office p. The award is classified under NAICS 522320 — FINANCIAL TRANSACTIONS PROCESSING, RESERVE, AND CLEARINGHOUSE ACTIVITIES and issued as a firm fixed price contract. Competition extent: full and open competition with 4 offers received. Performance is located in CHESTERFIELD, MO. The contract is scheduled through Oct 31, 2026 — approximately 5 months remaining. This award is one of several similar procurements from Department of Education under NAICS 522320 — related awards are listed below.

Contractor Information

UEI: N76QY63KMM18
CAGE Code: 41YN3
Location: CHESTERFIELD, MO

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