This section explains the messages Propivix shows when something did not go as expected. Most of them are not failures. Propivix often stops on purpose, to ask for a decision or to avoid showing you something that is not true, and says why.
Before you start
Three habits save time with any message:
- Read the message in full. Propivix messages usually name the cause and the next step, for example "You can still download a draft for internal review."
- Tell apart "nothing to show" and "could not load". A message with a Retry button means the page could not read your data this time, not that the data is missing.
- Note the page address and the time. If you need to contact support, those two details help the team look into it.
Articles in this section
- An RFP analysis was cut short: Why an RFP page warns that part of the document was not analyzed, what that means for your proposal, and what you can do about it.
- Re-analysis asked to replace requirements: Why Re-analyze stopped with a Replace requirements? dialog, what its numbers mean, and how to choose between keeping and replacing.
- Export says the proposal is not ready: Why preparing submission files was refused, how to keep working with a draft export, and where to find the fix for each quality gate finding.
- Matched assets are slow or missing: Why the wizard's Assets & Team step can be slow the first time, what it means when matching does not finish, and why evidence chips can be missing.
- A page shows an error with Retry: What an error message with a Retry button means on a Propivix page, why it is not the same as having no data, and what to do when it keeps coming back.
Where to look first
| What you see | Where to start |
|---|---|
| A warning that the analysis read only part of an RFP | An RFP analysis was cut short |
| A Replace requirements? dialog after Re-analyze | Re-analysis asked to replace requirements |
| Prepare submission files refused in the export dialog | Export says the proposal is not ready |
| "Loading matched assets..." for a long time, or no evidence chips | Matched assets are slow or missing |
| An error message with a Retry button | A page shows an error with Retry |
Other messages explained elsewhere
Some messages belong to one feature and are explained in that feature's article:
- A work breakdown that failed to generate: Work Breakdown.
- "Not stated" in an RFP's fact strip: RFP facts at a glance.
- A dash instead of a win rate, or a warning about too few decided pursuits: How win rate is calculated.
- An invitation refused because of your role: Roles and Permissions.
Still stuck
If an article here does not match what you see, or the problem keeps coming back, contact support. Include the page address, what you did, what you expected, what happened and when.